Shipping & Returns Policy
Shipping Policy
Processing Time
•Orders are processed within 2 business days (excluding weekends and public holidays).
•Once your order is shipped, you will receive a confirmation email with tracking details.
Shipping Rates & Delivery Estimates
•Shipping fees are calculated at checkout based on your location.
•Estimated delivery time: 3 to 7 business days, depending on your area.
Important Notes
•Please check your order upon delivery and before the shipping representative leaves.
•If there is any issue with your order, report it immediately to the courier and contact us.
•Returns are only accepted in case of damage caused by us (see Returns Policy below).
Returns & Exchanges Policy
Return Eligibility
•Returns are only accepted in case of damage caused by us.
•The issue must be reported at the time of delivery with clear photo evidence.
•Items must be unused and in their original packaging.
Non-Returnable Items
•We do not accept returns for reasons other than damage (e.g., change of mind, incorrect size, or personal preferences).
Return Process
1.If you receive a damaged product, notify the courier immediately and contact us at cutenessworld49@gmail.com.
2.Provide clear photos showing the damage for verification.
3.Once approved, we will arrange a replacement or refund.
Refund & Exchange Policy
•If a return is approved due to damage, we will either replace the item or issue a refund to the original payment method.
•Refunds are processed within 3 to 7 business days, depending on your location.
Contact Us
For any inquiries regarding our Shipping & Returns Policy, please email us at cutenessworld49@gmail.com.